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Community Outreach Coordinator
1 month ago
About the Role
Mary Stevens Hospice is seeking a skilled Community Engagement Officer to join our team. As a key member of our community outreach team, you will be responsible for building strong relationships with local community groups, healthcare organizations, and statutory and voluntary sectors.
Key Responsibilities
- Identify and establish relationships with community members, healthcare, statutory and voluntary organizations to introduce people to the hospice and its services.
- Engage with community groups to raise awareness of the hospice and better understand the needs of community members, with a focus on communities who experience inequity accessing care.
- Deliver community engagement initiatives and projects, aligned with hospice strategic objectives, including working with people with lived experience from minoritised community groups and to ensure inclusivity.
- Act as a hospice ambassador and communicate information about the hospice and its services to local communities and organizations.
- Scope opportunities to work in collaboration with external organizations to deliver and collaborate on a range of community engagement events and awareness programmes.
- Monitor and evaluate activity and data.
- Lead on awareness campaigns with the Communications and Marketing Lead.
- Work alongside hospice colleagues to contribute to, support and disseminate information for other events and activities such as Wills Month, No Barriers Here, Grief Awareness Week and hospice fundraising events.
- Work collaboratively with all hospice teams to align community engagement efforts with the hospice goals and priorities.
- Communicate with internal colleagues about engagement events and activities.
- Actively engage in internal and external hospice community events, fundraising, awareness raising activities and public speaking opportunities about the hospice.
- Seek opportunities and training to understand developments in palliative and end of life care, death, dying and bereavement.
- Represent Mary Stevens Hospice at external meetings as required.
- Attend local events representing the hospice which take place throughout the Black Country open days, engagement stand opportunities, community events.
- Collect and collate data from events and community engagement initiatives identifying opportunities for improvement.
- Prepare reports for monitoring processes for the Senior Leadership Team.
Person Specification
Experience
- Effective communicator with excellent interpersonal skills, both verbal and written, in addition to a proactive approach to social media.
- Experienced public speaker and delivering presentations.
- A professional, positive and confident manner.
- Ability to manage various tasks and projects in a timely manner.
- Excellent MS Office skills including Word, Excel, PowerPoint and Outlook.
- Ability to develop a range of relationships, including people with lived experience, health and social care workers, voluntary and statutory sector.
- Proven networking and community engagement skills.
Qualifications
Essential
- Experience in a community engagement role.
- Experience of working with community groups.
- Valid driving licence and access to a vehicle.
Desirable
- Knowledge of local services.
- Experience of working in a voluntary organization.
- Knowledge of the health and social care sector.
- Knowledge of palliative and end of life care, hospice movement, bereavement, compassionate communities etc.
- Educated to degree level, or transferable experience.
Personal Qualities
Essential
- Commitment to equality, valuing diversity and inclusion and understanding how this applies to own area of work.
- Ability to work as part of a team and on own initiative.