Guest Services Coordinator with Arabic Language Skills

7 days ago


Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

We are seeking an experienced Guest Service Agent to join our team at Hilton Garden Inn Santa Marta. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, handling reception services, and contributing to an overall excellent guest experience.

About the Role:

The successful candidate will have previous experience in a customer-focused industry, excellent communication skills, and a positive attitude. You will also have the ability to work effectively as part of a team and possess a competent level of IT proficiency.

Key Responsibilities:
  • Deliver prompt and efficient resolutions to guest queries
  • Ensure seamless check-in/out processes, audits, and maintain accurate records
  • Foster a positive working relationship with the Front Office Chief and other departments
  • Demonstrate a high level of customer service skills at all times
  • Pursue ongoing training and development opportunities to enhance skills and knowledge
  • Maximize room occupancy by utilizing up-selling techniques and promoting hotel services
  • Comply with hotel security, fire regulations, and health and safety legislation

Estimated Salary: $55,000 - $70,000 per annum.



  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Job Title: Arabic Speaking Guest Service ProfessionalAbout the Role:We are seeking a highly skilled Guest Service Agent to join our team at Hilton Garden Inn Santa Marta. The successful candidate will be responsible for providing exceptional service to our guests, handling reception services, and contributing to an overall excellent guest experience.Key...

  • Hotel Receptionist

    7 days ago


    Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Hilton Garden Inn Santa Marta is currently recruiting for a Guest Services Coordinator with Arabic language skills. This is an exciting opportunity to join a dynamic team and provide exceptional service to our guests.About the Job:The successful candidate will be responsible for ensuring a warm welcome to our guests, handling reception services, and...


  • Inverness, Highland, United Kingdom Holiday Inn - Aberdeen West Full time

    About the roleThe Guest Services Coordinator at Holiday Inn - Aberdeen West plays a vital role in ensuring a seamless and memorable experience for our guests. This includes managing overnight operations, verifying the accuracy of guest accounts, and balancing charges and revenues.You will also be responsible for assisting with all aspects of guest services,...


  • Inverness, Highland, United Kingdom Firth Recruitment Ltd Full time

    Firth Recruitment Ltd is a dynamic company in the hospitality sector, dedicated to delivering exceptional services to our clients and their guests. To support our growth and expansion, we are seeking a Guest Experience Coordinator to join our Reception team.Salary: £25,000 - £29,000 per annum depending on experience.About the Position:The successful...


  • Inverness, Highland, United Kingdom Holiday Inn - Aberdeen West Full time

    We're looking for a skilled Night Auditor to join our team at Holiday Inn - Aberdeen West. This role comes with an estimated salary of £26,000 - £32,000 per year.The ideal candidate will be highly organized, with a keen eye for detail and excellent time management skills. They will be responsible for managing guest accounts, resolving any challenges that...


  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Job Overview: Guest Service SpecialistWe are seeking a skilled Guest Service Specialist to provide exceptional guest experiences at Hilton Garden Inn Santa Marta. As a key member of the Front Office team, you will be responsible for ensuring a seamless guest experience from arrival to departure.Key ResponsibilitiesServe as the first point of contact for...


  • Inverness, Highland, United Kingdom Cairn Group Full time

    About the JobWe are looking for an experienced Hotel Guest Experience Lead to join our team at the Cairn Group. This is a fantastic opportunity to work in a dynamic and fast-paced environment, providing exceptional guest experiences and exceeding customer expectations.The ideal candidate will have previous experience in a hotel environment, with excellent...


  • Inverness, Highland, United Kingdom WGC Ltd. Full time

    **Job Summary:**WGC Ltd. is a leading outsourced hotel services company looking for a skilled Room Attendant to join our team. In this role, you will be responsible for maintaining the highest standards of cleanliness and hygiene in our guest rooms.You will work as part of a close-knit team to deliver exceptional guest experiences and ensure that our...


  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Customer Service Representative Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our Front Office Team as a Guest Service Agent. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our hotel is memorable and enjoyable.Respond to guest inquiries and...


  • Inverness, Highland, United Kingdom WGC Ltd. Full time

    About the Job:We are seeking a highly motivated and customer-focused individual to join our housekeeping team as a Room Attendant at AC by Marriott Inverness.This is an ideal opportunity for someone who is passionate about providing excellent service and creating a positive experience for our guests.\\Cleaning and maintaining guest rooms to ensure they meet...


  • Inverness, Highland, United Kingdom Aimbridge Hospitality Full time

    Why Join Our Team?We believe that personality is key to delivering exceptional guest experiences, and we are looking for individuals who share our passion for hospitality. As a Housekeeping Attendant, you will be part of a team of passionate people who are dedicated to providing a warm and welcoming experience for our guests.Key ResponsibilitiesClean guest...


  • Inverness, Highland, United Kingdom Holiday Inn - Aberdeen West Full time

    Holiday Inn - Aberdeen West is seeking a Night Auditor to support our overnight operations. This is a great opportunity to develop your skills and knowledge in a fast-paced environment, with an estimated salary of £27,000 - £35,000 per annum.The successful candidate will be responsible for verifying guest accounts, balancing charges and revenues, and...


  • Inverness, Highland, United Kingdom Aimbridge Full time

    Hotel ServicesAs a Housekeeping Attendant at Mercure Inverness Hotel, you will be responsible for ensuring that our guests have a comfortable and enjoyable stay. This includes maintaining a clean and organized environment in the hotel, ensuring guest rooms are tidy and well-stocked, and providing a high level of customer care and support. Our hotel offers a...


  • Inverness, Highland, United Kingdom NHS National Services Scotland Full time

    We are seeking a highly skilled Speech and Language Therapist to lead our Dysphagia service in North Highland. As part of our team, you will work closely with colleagues to provide expert care to patients with complex swallowing disorders.About the RoleThis is an exciting opportunity to work in a dynamic and supportive environment, with access to specialist...


  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    Job SummaryHilton Worldwide, Inc. is currently seeking a Cleanliness and Guest Experience Associate to join our team.The successful candidate will be responsible for ensuring the cleanliness and overall appearance of our public areas and toilets.This includes:Performing regular deep cleaning tasks to maintain high standards of cleanlinessReporting any...


  • Inverness, Highland, United Kingdom Bannatyne Full time

    Role OverviewWe are looking for a skilled Hospitality Receptionist to join our team at Bannatyne. As a key member of our front-line staff, you will be responsible for delivering exceptional customer service and ensuring that our guests have an enjoyable experience.Key RequirementsProven Experience in Customer ServiceProficiency in Booking SystemsBasic...


  • Inverness, Highland, United Kingdom NHS National Services Scotland Full time

    NHS National Services Scotland is seeking a skilled Speech and Language Therapist to lead our Dysphagia service in North Highland. This is an exciting opportunity to work in a dynamic and supportive environment, with access to specialist resources and a strong commitment to professional development.Key ResponsibilitiesProvide expert care to patients with...


  • Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full time

    We are seeking a highly motivated and detail-oriented Public Area Cleaner to join our team at Hilton Santa Marta Colombia. As a member of our housekeeping team, you will play a vital role in ensuring the cleanliness of our public areas and providing an outstanding experience for our valued Guests.Estimated Salary RangeThe estimated salary range for this...


  • Inverness, Highland, United Kingdom WGC Ltd. Full time

    Job DescriptionThis exciting opportunity is perfect for those who enjoy working in a fast-paced environment and take pride in delivering exceptional customer service.ResponsibilitiesClean and prepare guest rooms to a high standardRestock linen, towels, and other essential amenitiesAssist with reporting maintenance issues and lost propertyContribute to...


  • Inverness, Highland, United Kingdom NHS Scotland Full time

    We are seeking a highly organized and efficient Reception Services Coordinator to join our team at Kinmylies Medical Practice in Inverness.This role involves providing exceptional patient care and administrative support to our patients and staff.As a Reception Services Coordinator, you will be responsible for managing our front desk, handling phone calls,...