Guest Services Coordinator with Arabic Language Skills
7 days ago
We are seeking an experienced Guest Service Agent to join our team at Hilton Garden Inn Santa Marta. As a key member of our front office team, you will be responsible for delivering exceptional service to our guests, handling reception services, and contributing to an overall excellent guest experience.
About the Role:The successful candidate will have previous experience in a customer-focused industry, excellent communication skills, and a positive attitude. You will also have the ability to work effectively as part of a team and possess a competent level of IT proficiency.
Key Responsibilities:- Deliver prompt and efficient resolutions to guest queries
- Ensure seamless check-in/out processes, audits, and maintain accurate records
- Foster a positive working relationship with the Front Office Chief and other departments
- Demonstrate a high level of customer service skills at all times
- Pursue ongoing training and development opportunities to enhance skills and knowledge
- Maximize room occupancy by utilizing up-selling techniques and promoting hotel services
- Comply with hotel security, fire regulations, and health and safety legislation
Estimated Salary: $55,000 - $70,000 per annum.
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Arabic Speaking Guest Service Professional
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Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full timeJob Title: Arabic Speaking Guest Service ProfessionalAbout the Role:We are seeking a highly skilled Guest Service Agent to join our team at Hilton Garden Inn Santa Marta. The successful candidate will be responsible for providing exceptional service to our guests, handling reception services, and contributing to an overall excellent guest experience.Key...
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Inverness, Highland, United Kingdom Hilton Worldwide, Inc. Full timeHilton Garden Inn Santa Marta is currently recruiting for a Guest Services Coordinator with Arabic language skills. This is an exciting opportunity to join a dynamic team and provide exceptional service to our guests.About the Job:The successful candidate will be responsible for ensuring a warm welcome to our guests, handling reception services, and...
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