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Barista Team Member

1 month ago

Crawley, West Sussex, United Kingdom Goldex Investments Group Ltd Full time

About Costa Coffee

We are seeking a skilled Barista to join our team at Costa Coffee. As a Barista, you will be responsible for crafting high-quality coffee drinks and providing exceptional customer service to our valued customers.

Benefits

  • 50% staff discount and a free core drink while working, 25% off all Costa Coffee stores (discount card);
  • Full, structured training including Barista, Brand Standards, Food Safety Level 2;
  • The potential opportunity to become a Barista Maestro along with the corresponding pay rise and senior duties in store;
  • We love to internally promote our staff so they grow with us, creating a long-term career path;
  • Company Pension;
  • Holiday accrual system;
  • Refer a friend scheme and receive £150 per candidate (T&Cs apply);
  • 20% off Goldex Staycations on Thanet Coast (for 2 or more nights);
  • Opportunity to volunteer for the Goldex and Costa Foundation;
  • Access to a range of local and national discounts with The Life Style Card; and
  • Recognition opportunities: Hampers for Workiversary's, Store of the Month, Customer Feedback Award, Achievement Awards.

Key Responsibilities

  • Deliver exceptional customer service and create a warm and welcoming environment;
  • Craft high-quality coffee drinks and maintain a clean and safe working environment;
  • Work collaboratively with the team to achieve store KPIs and maintain health and safety standards;
  • Develop your skills and knowledge through ongoing training and development opportunities;
  • Contribute to the success of the store and the Goldex Investments Group Ltd.

Requirements

  • Enthusiasm for delivering outstanding customer service;
  • Friendly and approachable manner;
  • Ability to communicate confidently with customers;
  • Flexible approach and willingness to learn;
  • Ability to work within a team and individually;
  • Presentation and ability to follow uniform brand standards;
  • Reliability and commitment; and
  • Flexibility to be available for shifts.

Desirable

  • Previous experience in a customer-facing environment;
  • Experience in the hospitality or retail industry; and
  • Barista experience.