Senior Team Member at Goldex Investments Group

7 days ago


Crawley, West Sussex, United Kingdom Goldex Investments Group Ltd Full time

About Our Store

Our Costa Coffee store in [location] is a vibrant and dynamic workplace that offers a unique opportunity to develop your skills and build a rewarding career.

We're seeking an experienced Assistant Manager to join our team and help us continue to deliver exceptional customer experiences and drive business growth.

The ideal candidate will have a strong track record of leadership, excellent communication skills, and a genuine passion for delivering outstanding customer experiences.

We offer a competitive salary package, including a base salary of £22,000-£32,000 per annum, as well as opportunities for professional growth and development.

About the Role

  • Lead a team of skilled baristas and support staff to deliver exceptional customer experiences and maintain high-quality store operations
  • Ensure accurate and timely completion of all store documents, including rotas and stock management
  • Develop and implement effective training programs to enhance team skills and knowledge
  • Maintain compliance with health and safety standards, allergen protocols, and brand standards
  • Monitor KPIs and sales performance to drive business growth and achieve targets

Requirements

  • Minimum 1 year experience in a customer-facing role, preferably in the hospitality or retail industry
  • Excellent leadership and communication skills
  • Ability to work effectively in a team environment and adapt to changing circumstances
  • Flexibility to work a variety of shifts, including evenings and weekends

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