Assistant Manager Role at Costa Coffee

7 days ago


Crawley, West Sussex, United Kingdom Goldex Investments Group Ltd Full time

About Us

As a leading player in the UK's coffee shop market, Costa Coffee is committed to providing exceptional customer experiences and promoting a culture of excellence within our teams.

We're seeking an experienced Assistant Manager to join our team and contribute to our ongoing success.

The successful candidate will have a strong track record of leadership, excellent communication skills, and a genuine passion for delivering outstanding customer experiences.

We offer a comprehensive benefits package, including a base salary of £28,000-£38,000 per annum, as well as opportunities for professional growth and development.

About the Job

  • Lead a team of skilled baristas and support staff to deliver exceptional customer experiences and maintain high-quality store operations
  • Ensure accurate and timely completion of all store documents, including rotas and stock management
  • Develop and implement effective training programs to enhance team skills and knowledge
  • Maintain compliance with health and safety standards, allergen protocols, and brand standards
  • Monitor KPIs and sales performance to drive business growth and achieve targets

Key Skills

  • Minimum 2 years experience in a leadership role, preferably in the hospitality or retail industry
  • Excellent leadership and communication skills
  • Ability to work effectively in a team environment and adapt to changing circumstances
  • Flexibility to work a variety of shifts, including evenings and weekends

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