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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Randstad Delivery (GBS) Full time
Job Description

Are you looking for a new challenge in a customer-facing role? Do you enjoy driving and interacting with new people? We have an exciting opportunity for a Customer Service Field Agent to join our team at Randstad Delivery (GBS).

Key Responsibilities:
  • Drive to new areas and engage with customers in a professional and friendly manner.
  • Conduct surveys and gather feedback from customers.
  • Work independently with minimal supervision, using your own vehicle and laptop to complete tasks.
  • Meet and exceed sales targets, while providing excellent customer service.
Requirements:
  • A valid UK driving license and owned vehicle.
  • Ability to complete a DBS check and obtain business car insurance.
  • Willingness to travel up to 40 miles per day.
  • Excellent verbal communication skills and ability to persuade reluctant respondents to participate in surveys.
Competencies:
  • Self-disciplined and self-motivated, with the ability to work independently.
  • Proficient in the use of laptops and smartphones, with the ability to receive, view, and input information.
  • Organized with well-developed planning skills, able to prioritize tasks and manage time effectively.
Benefits:
  • 0.45p per mile mileage reimbursement.
  • Meal allowances for long working hours.