Hospitality Operations Director

4 days ago


Bristol, Bristol, United Kingdom James Webber Recruitment Ltd. Full time
Job Title

We are seeking a strategic leader to oversee the recruitment, training, and deployment of high-performing teams across multiple venues and events.

As part of James Webber Recruitment Ltd., you will play a key role in delivering exceptional guest experiences and upholding our reputation for quality service.

About the Role
  • Team Management: Lead, coach, and inspire a team of staffing managers, fostering a collaborative and results-oriented culture.
  • Recruitment & Training: Oversee the recruitment, onboarding, and training processes, ensuring that all staff members meet service standards and have the necessary skills and certifications.
  • Compliance & Quality Control: Ensure all hospitality staff comply with health and safety standards and company policies, delivering exceptional customer service.

The ideal candidate should possess strong leadership qualities, be comfortable working in a fast-paced environment, and have a passion for delivering exceptional guest experiences.

About You

Our ideal candidate is an experienced professional with a proven track record in a senior-level staffing or recruitment role within hospitality, events, or catering. They should have a strong understanding of hospitality operations, excellent communication skills, and the ability to work well under pressure.

Key Responsibilities:
  • Budget Management: Monitor staffing budgets, working closely with finance to meet operational cost targets.
Benefits

This is an excellent opportunity for career development within a fast-growing company. The successful candidate can expect a competitive salary and benefits package, including circa £55,000 per annum, plus car allowance of £5,000, 28 days annual leave + bank holidays, life cover, employee assistance programme, and healthcare plan including dental.



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