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Housing Management Team Leader
2 months ago
Job Type: Temporary
Location: Shared Accommodation
Job Description:
Service OverviewThe service provides high support to individuals addressing their drug/alcohol use, offering an 8-bed shared house with accommodation and life skills development opportunities.
Key Responsibilities- Liaise with Borough-based partners to maintain and strengthen partnership working, providing service updates, training, and monitoring referral pathways.
- Enable Housing Support Workers to effectively manage their caseloads through proactive engagement, caseload monitoring, auditing, and managing caseload capacity using key working and care coordination approaches.
- Assist the Service Manager with housing management issues, such as rent collecting and reporting, housing benefit claims, and reporting of maintenance issues.
- Contribute to Contract Monitoring Meetings and provide information and data on service provision as required.
- Ensure clients adhere to tenancy agreement conditions and house rules, taking action when breaches, disputes, or complaints arise.
- Maximise rental income through proactive void management, lettings, and rent collection.
- Attend, participate, and update partners, staff, and Manager of local and organisational meetings.
- Experience managing teams within Housing/Health and Social Care.
- Experience working within substance misuse services and/or supported housing services.
- Experience providing 1:1 supervisions, appraisals, and support for staffing teams.
- Understanding of the need for, and ability to deliver, quality services.
- Enhanced understanding of Safeguarding and how it translates into practice in housing and substance misuse services.
- High case management skills and the ability to model good practice.
Requirements for Temporary Agency Work:
- A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £50).
