Front of House Team Lead
4 weeks ago
Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in maintaining the high standards of our lounges, working closely with the management team to deliver exceptional customer experiences.
The RoleWe're looking for someone with a passion for hospitality, who can lead by example and inspire their team to deliver outstanding results. You'll be responsible for supporting the management team, leading from the front and setting the pace high for the team. You'll be all over the detail, ensuring that every customer leaves happy and that our lounges are the place to go for the local community.
The Benefits- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of our brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives (like jetting off on an all-expenses-paid trip with one of our suppliers)
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
We're looking for someone with a background in restaurants, bars, cafes or coffee shops, who has experience of working in a bar environment with serving freshly made food and drinks preparation. You'll need to be a natural talent and passion for hospitality, with excellent communication skills and the ability to build rapport and trust. You'll also need to be a self-motivator, working at pace with limited supervision whilst adhering to pressure and timescales.
We're looking for someone who is driven and relentless at overcoming challenges or obstacles, with a strong knowledge of best practice in sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS. If you're passionate about delivering exceptional customer experiences and have a talent for leadership, we'd love to hear from you.
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