Customer Service Team Lead

1 week ago


Honiton, Devon, United Kingdom Starbucks Full time

About Us: At EG Group, we pride ourselves on being a dynamic and innovative company that offers a range of exciting career opportunities. As a Customer Service Team Lead at Starbucks, you will play a key role in delivering exceptional customer service and upholding the highest standards of quality and safety.

Job Description: Your key responsibilities will include leading a team of customer service representatives, ensuring high-quality customer service standards are met, and maintaining a safe and clean working environment. You will also be responsible for managing inventory, controlling costs, and achieving sales targets.

Skills and Qualifications: To be successful in this role, you will need excellent communication and leadership skills, as well as the ability to work effectively in a fast-paced environment. You will also need to have a passion for delivering exceptional customer service and a commitment to upholding the highest standards of quality and safety.

Benefits and Bonus Scheme: As a Customer Service Team Lead, you will be entitled to a range of benefits, including opportunities for career development and growth within the company. You will also be eligible for a quarterly bonus incentive scheme.

Estimated Salary: £21,952 - £28,240 per annum (based on 16 hours per week).



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