Head of Registration Investigations Unit
6 days ago
Nursing and Midwifery Council Overview
The NMC is responsible for regulating the nursing and midwifery professions in the UK. Our primary goal is to protect the public by ensuring that only those who meet our registration requirements are admitted to the register.
Job Description
We are seeking a senior professional to lead our Registration Investigation Team. As Senior Registration Investigation Team Manager, you will be responsible for leading a team of 16 staff in a fast-paced environment, providing leadership, guidance, and direction to two team managers.
Responsibilities
- Lead a team of registration investigation specialists in conducting and concluding case investigations into health and character concerns regarding applications to join, re-join or remain on the register.
- Provide leadership, guidance, and direction to team managers to ensure consistent delivery of excellent customer service, achievement of key performance indicators, and sound decisions based on NMC legislation and policy.
- Develop responses to emerging fraud threats and manage changes to operational processes and systems.
- Manage a caseload of cases under investigation and provide analytical and investigative expertise.
Requirements
- A bachelor's degree in a relevant field, such as law, social sciences, or healthcare.
- A minimum of 5 years' experience in a related field, including leadership or management experience.
- Proven analytical and investigative skills, with the ability to understand and explain complex policy and legislation.
- Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders.
Working Arrangements
This is a full-time position, working 37 hours per week. The successful candidate will be required to work flexibly, including occasional evenings and weekends.
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Charing Cross, United Kingdom Nursing and Midwifery Council Full timeAbout UsThe Nursing and Midwifery Council (NMC) regulates the nursing and midwifery professions in the UK. We are responsible for maintaining the register of professionals eligible to practice, investigating concerns about nurses, midwives, and nursing associates, and promoting high education and professional standards.Role OverviewWe are seeking a skilled...
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