Medical Frontline Support Specialist
1 day ago
University Hospitals Bristol NHS Foundation Trust is one of the largest acute trusts in the country, providing care to a population of over 500,000 people. We are seeking a highly skilled and compassionate Medical Frontline Support Specialist to join our team at Bristol Eye Hospital A&E.
Job DescriptionThe successful candidate will provide exceptional patient service, manage competing demands, and work effectively in a fast-paced environment. They will be responsible for welcoming patients, booking appointments, and handling administrative duties such as typing letters and photocopying documents.
- Provide high-quality patient service and support to patients attending the Emergency Department
- Manage the IT system to book patients into the department and discharge them when fully trained
- Perform various administrative tasks including answering phone calls, dealing with queries, and maintaining accurate records
To succeed in this role, you will need:
- Basic keyboard skills and proficiency in Microsoft Word and Excel
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, colleagues, and other stakeholders
- Minimum 5 GCSEs grade C or above (including Maths and English) and relevant experience in dealing with patients/customers
As a valued member of our team, you can expect a competitive salary of £23,615 per annum, plus benefits and opportunities for professional development.
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