Retail Team Manager
3 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Team Leader to join our Checkouts team at B&Q Inverness. As a Team Leader, you will be responsible for leading a team of checkout staff, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Lead and motivate a team of checkout staff to deliver exceptional customer service
- Manage resources and prioritize tasks to meet sales targets and customer needs
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other teams to achieve business objectives
- Monitor and analyze sales data to inform business decisions
Requirements:
- Previous experience in a retail leadership role
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and decision-making skills
- Flexibility to work a variety of shifts, including weekends and evenings
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and progression
- A supportive and inclusive work environment
- Access to training and development programs
- A range of employee benefits, including a pension scheme and shopping discounts
About B&Q:
B&Q is a leading home improvement retailer, committed to helping customers improve their homes and lives. We are passionate about delivering exceptional customer service and creating a positive work environment for our employees.
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