Retail Operations Manager

2 months ago


Inverness, Highland, United Kingdom NEXT Full time

Job Summary

We are seeking a highly motivated and experienced Retail Operations Manager to join our team at NEXT. As a key member of our retail leadership team, you will be responsible for leading the sales team by example, using your excellent understanding of product and customer needs to provide exceptional customer service.

Key Responsibilities

  • Lead the sales team to achieve sales targets and improve customer satisfaction
  • Develop and implement effective sales strategies to drive business growth
  • Collaborate with the store management team to create a unique shopping experience that aligns with the NEXT brand
  • Support the development of the sales team and ensure customer needs and wants are met
  • Assist in setting up and delivering exceptional retail operational standards and in-store efficiencies to drive profitability

Requirements

  • Previous experience as a retail supervisor or senior sales assistant
  • Excellent communication and leadership skills
  • Ability to work collaboratively with the store management team
  • Strong understanding of customer needs and wants
  • Ability to analyze sales data and develop effective sales strategies

What We Offer

As a Retail Operations Manager at NEXT, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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