Sales Order Administrator

2 days ago


London, Greater London, United Kingdom Orion Electrotech Full time
Job Overview

We are Orion Electrotech, a leading multinational engineering and manufacturing company. We are seeking an experienced International Sales Assistant to join our team.

The successful candidate will be responsible for supporting our international sales teams, managing customer relationships, and coordinating with our UK, Ireland, and European teams.

Key Responsibilities

Your main responsibilities will include:

  • Customer Relationship Management: Manage daily interactions with sales managers, service engineers, and customers via phone and email.
  • Quotation Preparation: Prepare accurate quotations following discount policies, submit to customers, and support follow-up processes.
  • Order Processing: Handle purchase orders in ERP system, coordinate with dispatch/warehouse, and prepare shipping documentation.
  • Administrative Support: Process sales returns, collate technical materials, complete order risk assessments.
Requirements

To succeed in this role, you will need:

  • A strong background in Technical Sales Administration, preferably in engineering products.
  • Knowledge of UK, Ireland, and European shipping regulations.
  • Proven customer service expertise.
  • Proficiency in ERP systems (Navision/SAP preferred).
  • Bonus experience working with Ministry of Defence products beneficial.
  • Strong interpersonal and communication skills.
  • A self-motivated, proactive approach with excellent problem-solving capabilities.

In return, we offer:

  • A competitive salary range of £33k - £35k (dependent on experience).
  • A 5-day week, Monday-Thursday 08:30-16:30, Friday 08:30 (36.5 hour working week).
  • An annual bonus (pro rata on year of joining).
  • 25 days holiday (pro rata).
  • Pension scheme with employer contributions.
  • Life assurance.
  • Private health care.
  • Dental health care.
  • Cycle to work scheme.


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