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Night Manager

2 months ago


London, Greater London, United Kingdom Marriott International Full time

{"h1": "Night Manager Job Summary", "p": "We are seeking a skilled Night Manager to join our Front Office team at The Sheraton Grand London Park Lane Hotel. As a Night Manager, you will be responsible for ensuring seamless guest experiences and efficient hotel operations during evening hours.", "ul": ["Assist staff with expediting problem payments and resolving guest-related issues.", "Process all guest check-ins, including confirming reservations, assigning rooms, and issuing room keys.", "Manage all payment types, including room charges, cash, checks, debit, and credit.", "Set up accurate accounts for each guest upon check-in.", "Anticipate sold-out situations and obtain alternative accommodations when necessary.", "Block rooms in the computer and identify designated requirements and requests.", "Coordinate with Housekeeping to track readiness of rooms for check-in.", "Review shift logs and document pertinent information.", "Assist management in hiring, training, and evaluating employees.", "Report accidents and injuries to manager.", "Maintain confidentiality of proprietary information and adhere to quality expectations."]}