Tenancy Management Specialist
1 month ago
We are seeking a Tenancy Management Specialist to join our team at Great Places Housing Association.
About the RoleThe successful candidate will be responsible for promoting and maximising independence for older people within a user-led environment, in line with the Great Places Service Commitment framework.
Key Responsibilities:- Tenancy Management: Supporting customers to maintain their independence and thrive in their tenancy and community, including managing voids, allocations, tenancy end and new tenancies, customer inductions, rents, ASB, challenging behaviour and breaches of occupancy agreements.
- General Building Management: Responsible for general building management, health and safety, maintaining security and building compliance.
- Safeguarding: Ensuring any safeguarding concerns are promptly dealt with and appropriate action is taken.
- Communication: Effective liaison with colleagues and other stakeholders to give or find information to resolve problems.
To be successful in this role, you will need:
- Experience and understanding of safeguarding of vulnerable adults.
- Experience of administration and recording procedures, with an in-depth understanding of confidentiality.
- Working experience of applying Health & Safety legislation.
- Relevant professional qualification/memberships or equivalent experience.
- Experience of basic housing processes and welfare benefits.
- Able to travel to multiple locations; driving licence and access to transport required.
We offer a competitive salary of £13,153.67 per annum, plus a range of benefits including:
- Pension scheme (up to 10% contribution from both colleague and Great Places).
- WPA healthcare auto-enrolled at no contribution level with £1,250 of savings available.
- The Market Place discounts, gym memberships, cycle to work, smart tech loans and more.
- Annual leave starting at 26 days increasing up to 30 days + Bank Holidays.
- Lottery monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50.
- Savings Club allowing you to put aside money each month for 11 months.
- Sharing Greatness colleague incentive scheme where you can earn £300 by helping the business achieve targets.
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