Customer Support Team Lead

3 days ago


Reigate, Surrey, United Kingdom epyx Ltd Full time

Job Summary

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Corpay is a leading provider of e-commerce solutions for the automotive sector, specialising in platforms that improve the efficiency of major fleets and their suppliers. We are seeking an experienced Customer Support Executive to join our Service Maintenance and Repair Operations division.

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About the Role

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The ideal candidate will have 1-2 years experience in customer service, strong communication skills, and be able to work effectively in a team environment. You will be responsible for handling inbound calls and inquiries from Service Centre users and Drivers, recording customer interactions accurately in our CRM system, and providing support to ensure customer satisfaction.

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What You'll Be Doing

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  • Handling inbound calls and inquiries from Service Centre users and Drivers">
  • Recording customer interactions in our CRM system">
  • Providing support to customers to ensure satisfaction">
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Benefits

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We offer a range of benefits including 4 x life insurance, pension scheme (5% employer contribution), private healthcare, 25 days holiday (plus holiday buy/sell) and access to benefits portal and LinkedIn learning.

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Estimated Salary: £35,000 - £45,000 per annum, depending on experience.



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