Front Desk Coordinator

3 weeks ago


Manchester, United Kingdom Tuckers Solicitors Full time

**Job Description**

Tuckers Solicitors is seeking a Front Desk Coordinator to join our team in Central Manchester. As a key member of our reception team, you will be responsible for greeting clients, answering phone calls, and providing administrative support to other departments within the firm.

About Us

We are a dynamic and evolving business, committed to delivering top-tier legal services. Our team has earned numerous awards, including - Legal Aid Lawyer of the Year, Justice Human Rights Lawyer of the Year and The Law Society's Solicitor of the Year Award.

Key Responsibilities

  • Welcome clients in the Manchester office and direct them to the relevant departments as needed.
  • Answer incoming calls promptly and courteously, referring them to the appropriate team or person.
  • Acknowledge and record client messages, ensuring timely follow-up and resolution.
  • Provide administrative support to other departments within the firm, as required.

Requirements

  • Client Interaction: Experience in dealing with clients professionally, ideally within a similarly regulated environment.
  • Confidentiality: Ability to handle sensitive and confidential information appropriately.
  • Communication Skills: Clear and concise oral and written communication skills.

Benefits

We offer a competitive salary of £26,000 per annum, plus excellent benefits and a supportive work environment. If you are a motivated and experienced professional looking for a new challenge, please apply now.



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