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Customer Service Representative

2 months ago


Cardiff, Cardiff, United Kingdom Lidl in Deutschland Full time
{"title": "Customer Assistant", "description": "

About the Role

We are seeking a Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and working collaboratively with your colleagues to achieve sales targets.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Restock shelves, maintain store displays, and ensure a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.
  • Process customer transactions, handle cash and credit transactions, and maintain accurate records.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.

What We Offer

  • A competitive hourly pay rate based on equal opportunity and pay structures.
  • An additional £2.00 per hour for bank holidays and £3.50 per hour for nights.
  • A generous benefits package designed to support your well-being and life outside of Lidl.
  • Opportunities for career progression and professional development.

Requirements

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills and a positive attitude.
  • Ability to work flexible hours, including evenings and weekends.
  • Basic math skills and accuracy with handling cash and credit transactions.

What to Expect

As a Customer Assistant at Lidl, you can expect a dynamic and supportive work environment, opportunities for career growth, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}