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Service Manager

2 months ago


Canterbury, Kent, United Kingdom BCT Resourcing Full time
About the Role

We are seeking a highly motivated and experienced Service Manager to join our client's main Car dealership in Canterbury, Kent. As a key member of the team, you will be responsible for overseeing the day-to-day operations of the Service Reception, Service Administration office, MOT Bays, Workshop, and Valeting Department.

Key Responsibilities
  • Manage and control the service department to achieve business growth and improve customer satisfaction
  • Lead a team of Service Advisors, Technicians, Drivers, and an Apprentice to ensure seamless service delivery
  • Develop and implement strategies to increase hours sold and improve departmental performance
  • Collaborate with senior management to achieve business objectives and improve operational efficiency
Requirements
  • Proven experience as a Service Manager or in a similar role in the automotive industry
  • Excellent communication and leadership skills to motivate and develop a high-performing team
  • Ability to analyze data and make informed decisions to drive business growth
  • Strong customer service focus and commitment to delivering exceptional results
What We Offer
  • Competitive salary of £35-£40k basic and £60-£65k OTE
  • Company car and progression opportunities for the right candidate
  • Company pension scheme and other benefits

If you are a results-driven and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.