Business Relationship Director

2 days ago


Leighton Buzzard, Central Bedfordshire, United Kingdom Connells Group Full time
Job Title: Business Relationship Director

The role of a Business Relationship Director at Connells Group is to foster strong relationships with valuation panel firms across the UK. The primary focus will be on analyzing and reviewing operational performance, ensuring due diligence governance, and identifying new suppliers as necessary.

Key Responsibilities:

  • Develop and maintain excellent relationships with panel firms by acting as a key contact point for queries, maintaining strong communication, and being open and honest in dealings.
  • Visit panel surveying firms to regularly review and discuss performance KPIs, engage with firms on urgent performance issues, and coordinate specific training requirements.
  • Create and manage action plans to improve any shortfall in performance, review working practices in line with RICS, client, and company guidelines, and prepare monthly panel performance communications.
  • Deliver constructive feedback to panel firms following site visits and upon receipt of completed due diligence templates, agreeing with the firm any actions required to address identified issues.

Salary: £55,000 - £65,000 per annum, depending on experience.

This role offers an exciting opportunity to work with a leading chartered surveying and panel management company, providing mortgage valuation and survey reports nationwide.



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