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Customer Service Supervisor

1 month ago

Fleet, Hampshire, United Kingdom Welcome Break Full time

Job Title: Customer Service Supervisor

We are seeking an experienced and motivated Customer Service Supervisor to join our team at Welcome Break, The Good Breakfast/Chopstix, Fleet Motorway Services.

About the Role:

This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has experience working in retail or catering as a Team Leader or supervisor.

The ideal candidate will have strong leadership skills, be able to motivate and support their team, and provide excellent customer service.

Key Responsibilities:

  • To supervise a team of employees and ensure that they are providing excellent customer service.
  • To motivate and support your team to achieve their goals.
  • To ensure that all customer complaints are resolved efficiently and effectively.

Requirements:

  • A minimum of 1 year's experience working in retail or catering as a Team Leader or supervisor.
  • Excellent leadership and communication skills.
  • Ability to work under pressure and meet deadlines.

Benefits:

  • A competitive salary of up to £12.44 per hour, plus a £10 on-shift meal allowance.
  • Flexible working patterns to fit your lifestyle.
  • Overtime available.
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few).
  • My Welcome Break discounts - savings at hundreds of retailers.
  • Incentive Schemes.
  • Career progression from Supervisor to Store Management through brilliant training programmes.
  • Holiday entitlement that increases with service.
  • Cycle to work scheme.
  • Free onsite parking.
  • Uniform provided.