Sales and Customer Service Representative

2 days ago


Leyland, Lancashire, United Kingdom ExtraCare Charitable Trust Full time

About ExtraCare

ExtraCare Charitable Trust is a leading provider of care and lifestyle services for older people. Our mission is to create better lives for older people by providing outstanding retirement villages, promoting care and lifestyle opportunities.

About the Role

We are seeking a dedicated Part-Time Sales Assistant to join our team in Leyland, Lancashire. As a Sales Assistant, you will be responsible for achieving maximum sales, delivering exceptional customer service, and maintaining high standards of merchandising and cleanliness in our shop.

Responsibilities:

  • Achieve maximum sales at all times
  • Deliver and maintain a high standard of customer service
  • Ensure high standards of merchandising and cleanliness are maintained throughout the shop
  • Support the shop/deputy manager to actively promote the Gift Aid scheme adhering to the policies, work instructions and HMRC guidelines
  • Ensure all stock is consistently priced in line with policy
  • Ensure there are adequate stock levels on the shop floor and that stock is rotated according to company guidelines
  • Assist in the day-to-day supervision of volunteers
  • Assist in the recruitment and training of volunteers

Requirements:

  • Ideal candidate will have previous retail experience and experience of cash handling
  • Have knowledge/experience of administrative duties
  • Excellent customer service skills
  • Be a team player with good organisational skills
  • IT literate and numerate, plus good communication skills

Benefits:

  • Contributory Pension (up to 9%)
  • Free life assurance
  • Employee Assistance Programme
  • BUPA and Health Sure cash plan
  • 30 days annual leave including bank holidays (pro rata for part time staff of FTE)

Estimated Salary: £4,784 per annum (pro rata of FTE)


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