Executive Supplier Manager
18 hours ago
As a seasoned Supplier Relationship Manager, you will play a pivotal role in driving value, performance, and commercial efficiency from large-scale BPO contracts. Reporting to the [Management], this experienced professional will be responsible for managing business-critical BPO suppliers and contributing to the development of best-in-class SRM processes.
About the Role:
The ideal candidate will have a strong background in SRM or Vendor Management, with in-depth knowledge of EBA and PRA regulations. They will possess extensive experience in managing outsourced/BPO suppliers and driving performance in line with contractual KPIs and SLAs. Additionally, they should have expertise in 3rd Party Risk (TP) management, as per the Group Outsourcing Risk Policy. This position requires a UK Resident, holding current and valid UK Right to Work documents.
Key Responsibilities:
- Develop and maintain effective relationships with key stakeholders, ensuring seamless communication and collaboration across teams
- Drive business growth through strategic supplier partnerships and contract negotiations
- Collaborate with cross-functional teams to identify opportunities for process improvements and cost savings
- Ensure compliance with regulatory requirements, such as EBA and PRA regulations
- Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs)
Requirements:
- Degree qualified in a relevant field (e.g., Business Administration, Supply Chain Management)
- Proven experience in SRM or Vendor Management, with a focus on BPO and outsourcing
- Strong knowledge of EBA and PRA regulations, as well as 3rd Party Risk (TP) management
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
- Ability to analyze complex data and drive business insights
What We Offer:
- Competitive salary: £65,000 - £75,000 per annum
- Car allowance
- Excellent benefits package, including health insurance, retirement plans, and paid time off
- Opportunities for professional growth and development within a dynamic organization
- Collaborative and supportive work environment
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