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Retail Operations Manager
2 months ago
We are seeking a highly motivated and experienced Retail Operations Manager to join our team at Superdrug. As a key member of our management team, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Support the Management Team: Collaborate with the management team to develop and implement business strategies to drive sales growth and improve customer satisfaction.
- Lead and Manage a Team: Lead and manage a team of retail staff to deliver exceptional customer service, drive sales growth, and maintain high store standards.
- Drive Sales and Profit: Develop and implement strategies to drive sales growth and maximize profit through effective inventory management, pricing, and promotions.
- Improve Customer Experience: Develop and implement strategies to improve customer satisfaction and loyalty through effective customer service, product knowledge, and store layout.
- Experience: Proven experience in a retail management role, preferably in a fast-paced environment.
- Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team to deliver exceptional results.
- Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, staff, and management.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze problems and develop effective solutions.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and development within the company.
- Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the company.
