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Retail Operations Manager
2 months ago
END. is a leading technology-driven retailer of luxury and contemporary menswear, seeking an ambitious and energetic Assistant Store Manager to join our Newcastle Retail Store.
We pride ourselves on delivering exceptional customer experiences, and our Store on Grey Street has established itself as the premier destination for cutting-edge sportswear, leading Japanese brands, and luxury collections in the region.
Key Responsibilities:- Assist the Store Manager in maintaining store operations, ensuring continuity and excellence in all aspects.
- Take on full managerial tasks as needed, demonstrating adaptability and problem-solving skills.
- Develop a deep understanding of Store Operations, including processes and procedures.
- Lead the team in delivering outstanding service, showcasing exemplary techniques and motivating staff to achieve sales targets.
- Identify opportunities for improvement, communicating ideas to the Store Manager and driving performance enhancements.
- Ensure the store image aligns with business standards, conducting regular floor walks and maintaining awareness of product and merchandising standards.
- Contribute to financial management, supporting the Store Manager in managing wage-to-sales budget, shrinkage, and revenue.
- Maintain a safe and healthy work environment for staff and customers.
- Demonstrate a broad skill base in business management, with a passion for the retail industry.
- Exhibit ambition and a desire for career growth, with a willingness to learn and develop.
- Display excellent written and verbal communication skills, with a charismatic presence that inspires others.
- 30 days holiday (including bank holidays)
- Company pension scheme
- Generous staff discount
- Opportunities for professional development and career progression
- Health Cash Plan
- Cycle-to-work scheme
Our core values underpin everything we do as a business: putting customers first, being passionate and dedicated, and striving for excellence. We're positive, collaborative, and keep it simple.
