Retail Manager

22 hours ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bobbi Brown Cosmetics Full time
Bobbi Brown Retail Artist Manager Opportunity

About the Role

We are seeking a dynamic and inspirational Retail Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store/counter, with total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

Key Responsibilities

  • Lead, coach, and develop a team of Retail Artists to achieve sales, customer service, and operational targets
  • Create and execute an agile business plan to recruit and retain customers
  • Develop and implement strategic targeting and in-store events to drive sales and customer engagement
  • Manage customer relationships and provide exceptional customer service
  • Lead a high-performing team and provide coaching and development opportunities

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About Us

Bobbi Brown Cosmetics is a leading prestige beauty company, committed to empowering our customers with the skill and know-how to be the best version of themselves. We are a people-first company, respecting and caring for our employees, communities, and consumers.

Qualifications

  • Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience including inventory and facilities management and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft office
  • Proof of right to live and work in the country

Job Type

Full-time

Shift

Variable

Job Number

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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