1st Line Support Specialist

4 weeks ago


Slough, Slough, United Kingdom Shift F5 Ltd. Full time
Technical Support Engineer

Shift F5 Ltd. is seeking a skilled Technical Support Engineer to provide enterprise-level assistance to their customers.

Key Responsibilities:
  • Provide hands-on technical support to customers via various communication channels
  • Collaborate with the software development team to resolve technical issues and improve system performance
  • Develop and maintain technical documentation to support customer queries
  • Participate in knowledge sharing sessions to stay updated on the latest software and technology trends
Requirements:
  • Experience working in a software company or supporting business applications
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Shift F5 Ltd. is an equal opportunities employer and welcomes applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.



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