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Customer Service Ambassador

2 months ago

Coventry, Coventry, United Kingdom Bistrot Pierre - Midlands Team Member Full time
About the Role

We are seeking a skilled and enthusiastic Waiting Team Member to join our dynamic team at Bistrot Pierre - Midlands. As a key member of our Bistrot team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.

Key Responsibilities
  • Deliver a high level of customer service, ensuring that every guest feels welcome and valued.
  • Perform all tasks to the Bistrot Pierre standard, maintaining the highest levels of quality and consistency.
  • Positively contribute to the sales activity at your Bistrot, working collaboratively with colleagues to achieve sales targets.
What We Offer

As a Waiting Team Member at Bistrot Pierre - Midlands, you will enjoy a range of benefits, including:

  • Treat your friends and family to an unlimited 50% discount off our food at any of our Bistrots.
  • An awesome service charge on top of your competitive hourly pay rate.
  • Sign up to the financial wellbeing platform Wagestream, which lets you track your earnings, access your wages before payday, set up savings and provides a financial health score checker.
  • Discounted room rates at our two hotels.
  • Discounted selected dishes on shift, and wines at cost price.
  • We take well-being seriously, so you'll have access to our 24/7 employee assistance programme.
  • Fantastic staff nights out and on-shift daily and monthly incentives.
  • Annual company rewards – get the chance to win holiday vouchers for you and your loved ones.
  • Take part in our Future Leaders course, where you can experience bespoke career development.
  • Length of service awards.
Why Choose Bistrot Pierre - Midlands?

We pride ourselves on our welcoming and inclusive environment, where every employee can excel and develop in their role. Our team is passionate about delivering exceptional customer experiences and working together to achieve our goals.