Customer Service Ambassador

3 weeks ago


Coventry, Coventry, United Kingdom whitbread Full time

Customer Service Excellence at Premier Inn

We're currently recruiting for a Customer Service Ambassador to join our team at Coventry South Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to deliver exceptional experiences for our guests.

About the Role:

As a Customer Service Ambassador, you'll be responsible for providing warm and welcoming service to our guests, ensuring their stay with us is comfortable and enjoyable. You'll work closely with our housekeeping team to ensure rooms are perfect, and assist with administrative tasks to ensure seamless operations.

Highlights of the Role:

  • Training and Support: We offer comprehensive training and support to help you excel in your role and develop your skills.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and Saving Schemes: Company pension and save as you earn scheme.
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets, and more.
  • Complimentary Breakfast: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

About Whitbread:

We believe everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to being an inclusive organisation that values diversity and welcomes your application.

Under-represented groups such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time, and flexible working.



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