Customer Service Ambassador

1 week ago

Coventry, Coventry, United Kingdom West Midlands Combined Authority (WMCA) Full time

We are looking for a Customer Experience Specialist to join our team at West Midlands Combined Authority (WMCA).

Main Responsibilities:

  • Deliver exceptional customer service and support to our customers at our Bus Stations.
  • Confidently assist and guide customers, putting their needs first.
  • Work collaboratively with colleagues to ensure a seamless customer experience.
  • Stay up-to-date with customer feedback and use it to improve our services.
  • Contribute to a positive and inclusive work environment.

About the Role:

This is a full-time opportunity for a Customer Experience Specialist to make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and enjoy problem-solving and meeting new people, we want to hear from you.

What We Offer:

We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

How to Apply:

Please submit your application, including your CV and a cover letter, to us. We look forward to hearing from you.

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