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Administrative Support Specialist
2 months ago
Job Title: Office Administrator
Job Summary:
The Office Administrator plays a vital role in the organization by providing administrative support to the team. This includes processing sales quotations, customer sales orders, and supplier purchase orders, as well as performing general office duties.
Key Responsibilities:
- Manage incoming calls and respond to customer queries using Teams
- Track secure deliveries and record proof of delivery
- Assist with the secure sign-in of visitors and contractors
- Estimate jobs using Tharstern's system for customers
- Process orders for customers, including generating dockets and artwork bags
- Manage SAP sales orders and projects for customers and internal projects
- Coordinate international dispatches using Interglobal/UPS/Royal Mail and relevant paperwork
- Liaise with production managers for reporting on order/dispatch status
- Generate ISF numbers and perform daily checks of the Blockchain Portal
- Prepare Chamber of Commerce paperwork for dispatches
- Perform general office duties, including filing and destruction of old dockets
Requirements:
- Customer-focused with strong customer service skills
- Flexible and dedicated
- Excellent team working skills
- Experience as an office administrator
- Good communication and listening skills
- Proficient in Microsoft Word, Excel, and Outlook
- NVQ Level 3 in Business Administration or equivalent
- Desirable experience with SAP and producing quotes
Authentix Values:
All Authentix employees are expected to embody our company values in their work, including dedication to customer success, integrity in competition, innovation through science and technology, and teamwork with accountability.
