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Customer Service Accounts Specialist
2 months ago
Logistics Excellence at XPO
We're a multinational transport company looking for enthusiastic Customer Service professionals to join our team. As a Customer Service Accounts Advisor, you'll be part of our frontline team, providing advice, service, and tailored solutions to our customers.
Key Responsibilities:
- Work closely with our operations team to ensure customer commitments and expectations are met.
- Prioritize tasks, juggling queries, chasing deliveries, and resolving issues.
- Keep customers informed about all aspects of our business.
- Build strong relationships with customers and colleagues.
What You'll Need to Succeed:
- Be computer literate and able to navigate multiple systems.
- Show a positive attitude that's customer and colleague focused.
- Have excellent written and verbal communication skills.
- Be friendly, confident, and empathetic.
Benefits and Perks:
We offer a competitive salary, 25 days' holiday (plus bank holidays), and a range of benefits, including high street discounts, a cycle-to-work scheme, and a workplace pension.
