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Senior Administrator

2 months ago

Bournemouth, Bournemouth, United Kingdom Colten Care Full time
About the Role

We are seeking a highly organized and friendly individual to join our team as a Senior Administrator at Colten Care. As a key member of our administration team, you will be responsible for providing a warm welcome to all our visitors and ensuring that residents and families feel totally at home.

About the Job

The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You will provide the highest possible level of customer care, carrying out administration duties in a friendly, efficient, professional, and timely manner. This will include greeting and escorting visitors, conducting viewings, handling telephone and email enquiries and correspondence, and carrying out financial management tasks.

About You

We are looking for someone with previous experience of supervising a team and a proven track record in administration and/or reception. You will demonstrate professionalism and excellent customer service skills, share our goal of delivering excellence in person-centred care, and be confident in literacy and numeracy with a good working knowledge of Microsoft Office. You will enjoy working in a busy, fast-paced environment, juggling multiple tasks, and be flexible, approachable, well-organized, and able to prioritize.

Essential Requirements
  • Business insurance is essential due to travel during work hours
About Us

We're an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do.

Additional Benefits
  • Excellent inductions, training, and 'on the job' support
  • Real career progression opportunities
  • Annual pay review
  • Choice of hot or cold meals and drinks on duty
  • Free uniforms
  • Contributory pension scheme
  • Background checks at no cost to you