Helpdesk Analyst

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time
Technical Requirements
CV-Library requires a skilled Technical IT Service Desk Analyst with a good technical background and excellent communication skills. The successful candidate will possess knowledge of common software packages, including Microsoft Windows 10, Microsoft Azure, and Office 365, as well as a broad understanding of IT infrastructures and experience with desktop operating systems.

Key Skills
- Strong technical background with knowledge of common software packages and a broad understanding of IT infrastructures.
- Excellent communication and interpersonal skills, focusing on rapport-building, listening, and questioning skills.

What We Offer
- Competitive salary: £25,000 - £35,000 per annum (dependent on experience).
- Opportunity to work in a dynamic and supportive team environment.
- Potential for career growth and development in a leading organization.
  • IT Helpdesk Expert

    2 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom Express Recruitment Full time

    Company Overview:Express Recruitment is proud to be supporting one of the UK's leading entertainment technology firms in their search for a 1st Line IT Helpdesk Analyst. As a key player in the industry, our client offers an exciting opportunity for a talented individual to join their expanding technical team.Job Description:Assist the 1st Line helpdesk team...


  • Burton upon Trent, Staffordshire, United Kingdom Express Recruitment Full time

    About the Position:We are looking for a skilled 1st Line IT Helpdesk Analyst to join our team at Express Recruitment. This full-time position is based in the heart of the city and offers a competitive salary and excellent benefits package.Job Details:Assist the 1st Line helpdesk team with any technical queriesEscalate complicated technical issues to the...


  • Burton upon Trent, Staffordshire, United Kingdom Express Recruitment Full time

    About the Role:We are seeking a highly skilled 1st Line IT Helpdesk Analyst to join our expanding technical team at one of the UK's leading entertainment technology firms. Located in the heart of the city, this full-time position offers an exciting opportunity for a talented individual to make a real impact.Job Summary:Provide exceptional technical support...


  • Staines-upon-Thames, United Kingdom Synamedia Full time

    As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of transforming how businesses navigate the dynamic digital landscape. Our solutions, backed by three decades of expertise and partnerships with over 200 customers worldwide, touch the lives...


  • Staines-upon-Thames, Surrey, United Kingdom Synamedia Full time

    As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of transforming how businesses navigate the dynamic digital landscape. Our solutions, backed by three decades of expertise and partnerships with over 200 customers worldwide, touch the lives...


  • Staines-upon-Thames, Surrey, United Kingdom Synamedia Full time

    As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of transforming how businesses navigate the dynamic digital landscape. Our solutions, backed by three decades of expertise and partnerships with over 200 customers worldwide, touch the lives...


  • Staines-Upon-Thames, United Kingdom Synamedia Full time

    Company OverviewAt Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of...


  • Staines-upon-Thames, United Kingdom Synamedia Full time

    Company OverviewAt Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of...


  • Staines-Upon-Thames, United Kingdom Synamedia Full time

    Company OverviewAt Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of...


  • Staines-upon-Thames, United Kingdom Synamedia Full time

    Company Overview At Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of...


  • Staines-upon-Thames, Surrey, United Kingdom Synamedia Full time

    Company Overview At Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of...


  • Staines-upon-Thames, Surrey, United Kingdom Synamedia Full time

    Company Overview At Synamedia, we unite over 1,900 uniquely talented individuals across 20 countries, to realise our vision of transforming the way the world is entertained and informed. As the leading global provider of video services, Synamedia builds and develops advanced advertising, broadband and content distribution services with the sole mission of...


  • Hendon, Tyne and Wear, United Kingdom GAIL's Full time

    Purpose of the role A hands-on role to lead and deliver service level agreements with the wider business and drive change for the Help Desk. Suggest and drive improvements in processes and technology. We are looking to roll out AI driven support and self help as part of move to a next generation helpdesk project. Successfully triage tickets and deliver...


  • Hendon, Tyne and Wear, United Kingdom GAIL's Full time

    Purpose of the role A hands-on role to lead and deliver service level agreements with the wider business and drive change for the Help Desk. Suggest and drive improvements in processes and technology. We are looking to roll out AI driven support and self help as part of move to a next generation helpdesk project. Successfully triage tickets and deliver...