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Ward Clerk
2 months ago
About the Role
We are seeking a highly organized and efficient Ward Clerk to join our dynamic team within the Acute Medical Floor at The Shrewsbury and Telford Hospital NHS Trust.
The successful applicant will be responsible for providing administrative support to the ward team, including answering the telephone, filing, using the Care Flow system, and booking appointments.
Main Responsibilities
- Receive and welcome new patients onto the ward, checking their records and ensuring notes are in order.
- Answer the telephone, responding to questions or requests as appropriate.
- Request the services of allied healthcare professionals as requested by nursing staff.
- Make outpatient referrals as requested by nursing staff.
- Notify Pathology of urgent blood specimens when requested by nursing staff.
- Request and collect notes and x-rays from various departments.
- Order transport for patients as requested by nursing staff.
About Us
The Shrewsbury and Telford Hospital NHS Trust is a leading healthcare provider in the region, offering a range of services to patients and their families. As a Ward Clerk, you will be part of a dedicated team that is committed to delivering high-quality care and service.
Person Specification
Essential
- Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration.
- Evidence of Maths and English, GCSE Grades 4-9 or equivalent.
Desirable
- Qualification in word processing / IT skills.
- Customer Care Experience.
Communication Skills
Essential
- Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills.
