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Ward Clerk
1 month ago
Job Summary
We are seeking a highly organized and efficient Ward Clerk to join our dynamic team within the Acute Medical Floor at The Shrewsbury and Telford Hospital NHS Trust.
The successful applicant will be responsible for providing administrative support to the ward team, including answering telephone calls, filing, and using the Care Flow system. They will also be required to book appointments and maintain accurate records.
Main Duties
- Receive and welcome new patients onto the ward, checking their records and ensuring notes are in order.
- Answer the telephone, responding to questions or requests as appropriate.
- Request the services of allied healthcare professionals as requested by nursing staff.
- Make outpatient referrals as requested by nursing staff.
- Notify Pathology of urgent blood specimens when requested by nursing staff.
- Request and collect notes and x-rays from various departments.
- Order transport for patients as requested by nursing staff.
About Us
The successful applicant will be part of a team that provides a high standard of service to patients and relatives attending the department. They will work closely with doctors, nurses, and other administrative staff to ensure the smooth running of the ward.
Person Specification
- Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration.
- Evidence of Maths and English, GCSE Grades 4-9 or equivalent.
- Basic Computer skills.
