Customer Service Ambassador

1 month ago


Sheffield, Sheffield, United Kingdom SSP Full time
About the Role: We are seeking a Customer Service Ambassador to join our team at SSP. As a key member of our onboard sales team, you will be responsible for providing exceptional customer service and achieving sales targets while working on trains across the UK.

Key Responsibilities:
  • Provide outstanding customer service to passengers, ensuring their needs are met and exceeded.
  • Meet or exceed sales targets through effective upselling and cross-selling techniques.
  • Work collaboratively with colleagues to maintain a positive and productive team environment.
  • Adhere to health, safety, and security protocols at all times.

About Us: SSP is a leading provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we pride ourselves on delivering exceptional experiences to our customers every day.

Why Join Us?
  • Competitive salary: £00 per hour plus commission
  • Flexible working hours, including rotational shifts between 6am and 9pm
  • Ongoing training and development opportunities
  • A range of benefits, including employee discounts, travel perks, and recognition schemes


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