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Head of Industry Transformation
2 months ago
We are seeking an experienced Energy Industry professional to lead our industry operational change team. As Head of Industry Transformation, you will be responsible for ensuring our end-to-end industry operations are fully compliant with the latest industry and systems processes.
The ideal candidate will have a strong understanding of the Energy Industry, change management, and project control principles, with demonstrated ability to lead and drive successful change initiatives. You will be responsible for creating a project plan and delivering the structured change management elements of projects, working in partnership with other teams and colleagues to ensure the business is fully prepared for any impacts that arise because of changes to processes, systems, or people.
You will be working alongside the Director of Industry Operations, industry managers, team leaders, business analysts, project managers across our domestic and commercial retail businesses, along with liaising with all teams affected by the change to deliver industry-affected initiatives, implementing new industry and system functionality, and deliver improvement programmes and projects across Industry Operations which supports the business to remain compliant and facilitate development of new products and services.
About You
- You will have detailed and in-depth knowledge of the Energy industry, including balancing and settlements systems, Industry systems, DTC/DTN, and supporting products, aFMS, uSmart, and Junifer.
- You will have 2+ years of Programme/Project Management experience, such as Prince 2 or similar.
- You will have proven experience in leadership, industry operations, and collaboration.
- You will be analytical, with excellent analysis skills using data to inform your decisions and be able to communicate this effectively to all stakeholders.
- You will be a confident and experienced people leader who can work in a dynamic and agile environment, happy to take on and support tasks in all areas.
- You will have proven leadership skills with a record of accomplishment of leading/motivating teams, individuals, and promoting exceptional organisational, time management, and communication skills.
- You will have experience in leading the delivery of operational, technological, and regulatory change supported by a proven record of delivering operational and regulatory change initiatives and projects within a large organisation that affects people, processes, and systems.
- You will have experience in producing project plans, PID's, operational and technical business change requests supported by thorough business cases to support investment, buy-in, and delivery.
- You will have strong interpersonal and communication skills and enjoy working with diverse stakeholders from different areas across an organisation.
- You will have strong collaboration skills, and experience of managing change across multiple teams and workstreams.
- You will be highly motivated, with the ability to work on your own initiative and deliver to tight deadlines and multiple initiatives.
- You will have experience of extracting and analysing data.
- You will be comfortable in leading a cross-functional team and working with minimal supervision.
- You will have the ability to design and deliver change interventions with our customers in mind (external/internal); being able to identify and successfully engage with key stakeholders across the organisation.
- You will have excellent stakeholder management skills and be comfortable communicating at all levels.
- You will have the ability to represent Ecotricity in a positive and effective manner across the energy industry.
- You will be responsible for delivering excellent performance results.
- You will be a people person who can lead, inspire, and motivate a cross-functional team to improve processes for consistent performance improvement internally and drive improvements to our industry data, to ensure that customers are receiving minimal disruption to the services we provide.
About Us
Ecotricity is Britain's greenest energy company. We are committed to changing the way energy is made and used in Britain by replacing fossil fuels with clean, renewable energy. We use the money from our customers' bills to make it ourselves too - we build windmills, sun parks, and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of - grass.
We don't just focus on energy though - we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.
Ecotricity is an equal opportunities employer and is committed to providing equality for all.