Renewable Energy Debt Specialist

1 month ago


Stroud, Gloucestershire, United Kingdom Ecotricity Full time £25,000
About the Role

We are seeking a highly skilled and motivated individual to join our team as an Inclusion and Diversity Specialist. As a key member of our Group Finance operation, you will play a crucial role in maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.

Key Responsibilities
  • Engage with customers in financial difficulty, communicating with passion across inbound and outbound calls, email and app contact.
  • Process, cleanse and format data and update systems and records accurately, including external industry bodies.
  • Adhere to industry compliance and regulations such as the Data Protection Act, Vulnerability Commitment, etc.
  • Coach your teammates or colleagues from other departments in areas where you have a deeper level of debt knowledge helping to enhance the overall knowledge across the team and the Company.
  • Complete any other ad-hoc duties as requested by Manager or Head of Department.
Requirements
  • Passion and experience in delivering excellent customer service via previous customer facing roles with excellent and professional telephony skills (collections experience desirable but not essential).
  • Enjoys working with others, building rapport with customers and colleagues but also thrives independently.
  • Experience of using multiple IT systems simultaneously with good computer literacy (including Microsoft Office software packages).
What We Offer
  • Healthcare plan, life assurance and generous pension contribution
  • Hybrid working
  • Various company discounts (including shops, gym, days out and events)
  • Holiday of 25 days (plus bank holidays) & ability to buy/sell days
  • Cycle to work scheme, car pooling and onsite parking available
About Ecotricity

Ecotricity is Britain's greenest energy company. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk.



  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    The role of a Collections Specialist at Ecotricity is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes.Working within our Group Finance operation, this position requires a unique blend of communication skills, problem-solving abilities, and technical expertise to balance the needs of...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    About the Role:This Electrical Project Manager position offers a unique opportunity to drive renewable energy projects from concept to completion, working on large-scale solar farms, wind farms, gas plants, and battery storage systems.As part of the Generation Team, you will be responsible for managing generation projects, securing grid connections,...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    Electrical Project Manager Role:We are seeking an experienced Electrical Project Manager to join our team at Rise Technical Recruitment. As an Electrical Project Manager, you will be responsible for managing generation projects from initial concept to final design and construction.Key Responsibilities:Securing grid connectionsOverseeing feasibility...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    About the Role:Rise Technical Recruitment Limited is seeking an experienced Electrical Project Manager to lead our client's renewable energy projects.As a key member of the project team, you will be responsible for driving projects from concept to completion, ensuring timely delivery and exceeding client expectations.Key Responsibilities:Lead and manage...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is seeking an experienced Electrical Project Manager - Renewable Energy Expert to drive renewable energy projects from concept to completion. This exciting opportunity requires a professional with technical expertise and passion for the industry.**Job Summary:** We are looking for a skilled Electrical Project Manager to...


  • Stroud, Gloucestershire, United Kingdom https:www.energyjobline.comsitemap Full time

    Electrical Project Manager RoleOur client, a leading renewable energy company, is seeking an experienced Electrical Project Manager to join their team. This team spearheads the development, design, and installation of renewable energy projects, including solar farms, wind farms, gas plants, and battery storage systems.As an Electrical Project Manager, you'll...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Full time

    Electrical Project ManagerStroud / Hybrid / Site VisitsSalary: £55,000 - £65,000 + Progression + Training + Career Development + Holiday + PensionRise Technical Recruitment is seeking an experienced Electrical Project Manager to join a leading renewable energy company. As an Electrical Project Manager, you'll be responsible for managing generation projects...

  • Key Account Manager

    7 days ago


    Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    About the RoleWe are seeking an experienced Key Account Manager to join our team at Ecotricity, Britain's greenest energy company. As a Key Account Manager, you will be responsible for building and maintaining strong relationships with our high-value business customers in the renewable energy sector.The successful candidate will have a proven track record of...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Project Manager Job DescriptionAre you an experienced electrical engineer looking to take on a challenging role in renewable energy?We are seeking an Electrical Project Manager to join our Generation Team, which spearheads the development, design, and installation of renewable energy projects, including solar farms, wind farms, gas plants, and...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is seeking an experienced Electrical Project Manager to drive renewable energy projects from concept to completion. The successful candidate will have technical expertise and a passion for renewable energy.Job SummaryThis is an exciting opportunity for a highly motivated and skilled Electrical Project Manager to join our...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    Job Description:We are seeking a highly skilled Renewable Energy Business Development Manager to join our team at Ecotricity. As a key member of our B2B customer service team, you will be responsible for providing exceptional service and relationship management to our high-value business customers.Key Responsibilities:Manage a portfolio of high-value...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Company OverviewRise Technical Recruitment Limited is a leading recruitment agency specializing in technical roles within the renewable energy sector.


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Project Manager Role:We are seeking an experienced Electrical Project Manager to join our Generation Team, spearheading the development, design, and installation of renewable energy projects, including solar farms, wind farms, gas plants, and battery storage systems.As an Electrical Project Manager, you'll be responsible for managing generation...


  • Stroud, UK, Gloucestershire, United Kingdom Ecotricity Full time

    About The RoleThe main purpose of the role is to manage our domestic customers through the debt recovery journey, this includes dealing with outcomes following a debt collection visit by our third-party partners. There could be other elements of the process that you would work on, such as updating our customer data, fixing any issues preventing debt...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    About the RoleAs a key member of the Ecotricity Group Finance team, you will report to the Finance Director. This role plays a crucial part in overseeing and managing the Group's Accounts Receivable and Accounts Payable functions. You will be responsible for leading and motivating a diverse team, having strong organisational skills, understanding the...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time £25,000

    About This RoleWe are seeking an experienced Collections Specialist to join our team at Ecotricity. As a key member of our Group Finance operation, you will play a crucial role in maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.You will work closely with our customers to understand...


  • Stroud, Gloucestershire, United Kingdom Rise Technical Recruitment Limited Full time

    Electrical Project Manager RoleRise Technical Recruitment Limited is seeking an experienced Electrical Project Manager to join their Generation Team. This team spearheads the development, design, and installation of renewable energy projects, including solar farms, wind farms, gas plants, and battery storage systems.As an Electrical Project Manager, you'll...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in cash collections and debt recovery. As a Collections and Debt Recovery Professional, you will work closely with customers to resolve financial difficulties and negotiate repayment options.Key ResponsibilitiesEngage with customers to understand their financial...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time £25,000

    About The RoleWe are seeking a highly skilled and motivated individual to join our team as a Collections Specialist. In this role, you will be responsible for maximising cash collections and minimising bad debt through excellent customer service and effective debt recovery processes.As a Collections Specialist, you will work closely with our customers to...


  • Stroud, Gloucestershire, United Kingdom Ecotricity Full time

    Job DescriptionAbout The RoleThis position sits within our Credit Management Department, which handles activity related to the collection of unpaid energy bills (domestic & business) and other companies within the Ecotricity Group.Reporting to the Head of Debt Information and Risk, this technical role will require you to design, scope, develop and deliver...