Workshop Operations Manager

4 weeks ago


London Area, United Kingdom Makerversity Full time
Job Title: Workshop Manager

Makerversity is seeking a highly skilled and experienced Workshop Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our workshops, including equipment maintenance, member support, and health and safety protocols.

Key Responsibilities:

  • Lead the workshop team to ensure efficient operations, including education and inductions of members and equipment maintenance.
  • Develop and report on OKRs and processes for workshop usage, occupancy, and member support.
  • Ensure machine downtime is under 5% and maintain high workshop utilization.
  • Oversee health and safety policies, risk assessments, and systems for a safe work environment.
  • Manage workshop budgets, supplier contracts, and optimize financial efficiency.
  • Collaborate on machine investment planning and space improvements.
  • Ensure the upkeep and maintenance of workshop spaces, subcontractor management, and customer service quality.
  • Support member practices, managing workshops, and inductions while fostering a productive membership culture.

Requirements:

  • A can-do attitude, interest in making, and passion for helping others.
  • Leadership and team management experience, particularly in a workshop or makerspace environment.
  • Strong organizational skills for managing a complex space, equipment, and resources.
  • Experience in health and safety management, including risk assessments and compliance.
  • Proven financial management, including budgeting, supplier negotiation, and cost efficiency.
  • Proficient in workshop operations, machine maintenance, and handling breakdowns.
  • Excellent communication and problem-solving skills to support member needs and improve space utilization.
  • Ability to innovate and implement processes for lean practices and service delivery improvement.
  • Skilled in using technology to optimize workshop operations and member services.

What We Offer:

  • A flexible and supportive working environment.
  • A range of benefits and opportunities to develop.
  • £40,000 per annum.
  • 25 days holiday, plus bank holidays.
  • Makerversity membership.
  • Annual personal training budget and other personal development opportunities.
  • Volunteer & Protest days.
  • Pension contribution.
  • Team away days & community parties.
  • Cycle to Work scheme.
  • Employee Assistance programme.
  • Low rates in The Paint Room, Makerversity members only bar and cafe.
  • Discount at all Somerset House cafes, bars, exhibitions, and special events.
  • Part of a 3,000-strong Creative Community at Somerset House.

How to Apply:

Please provide a CV and Covering Letter including the following information:

  • Your interest in working for Makerversity and this position.
  • Details of your relevant knowledge, skills, and experience.

Please email your CV and Covering letter to jobs@makerversity.org

Deadline: Monday 18th November, 12pm 2024

Remote & in-person interviews: w/c Monday 2nd December 2024

To apply for the role, you must be eligible to work in the UK. We are not a sponsoring organization.

If you have any questions or to submit applications or request information in an alternative format, please email hello@makerversity.org

Equity and Inclusion

At Makerversity, we're committed to breaking down barriers and creating an open, inclusive space for all. We actively encourage applications from those who are underrepresented in the creative and cultural sectors—this includes, but isn't limited to, individuals of African, Caribbean, Arabic, Latin American, East Asian, South Asian, and South East Asian heritage; members of traveller communities; disabled individuals; LGBTQIA+ people; and those from low-income backgrounds.



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