Workshop Operations Manager
3 weeks ago
Makerversity is seeking a skilled Workshop Manager to oversee the efficient operation of our making workshops. This is an exciting opportunity for a passionate leader to join our team and drive innovation in workshop operations.
Responsibilities
- Lead the Workshop team to ensure smooth operations, including education and inductions for members and equipment maintenance.
- Develop and report on key performance indicators (KPIs) for workshop usage, occupancy, and member support.
- Ensure high workshop utilisation and minimise machine downtime.
- Oversee Health & Safety policies, risk assessments, and systems for a safe work environment.
- Manage workshop budgets, supplier contracts, and optimise financial efficiency.
- Collaborate on machine investment planning and space improvements.
- Ensure the upkeep and maintenance of workshop spaces, subcontractor management, and customer service quality.
- Support member practices, managing workshops, and inductions while fostering a productive membership culture.
Requirements
- A can-do attitude, passion for helping others, and strong leadership skills.
- Leadership and team management experience, particularly in a workshop or makerspace environment.
- Strong organisational skills for managing a complex space, equipment, and resources.
- Experience in Health & Safety management, including risk assessments and compliance.
- Proven financial management, including budgeting, supplier negotiation, and cost efficiency.
- Proficient in workshop operations, machine maintenance, and handling breakdowns.
- Excellent communication and problem-solving skills to support member needs and improve space utilisation.
- Ability to innovate and implement processes for lean practices and service delivery improvement.
- Skilled in using technology to optimise workshop operations and member services.
We offer a flexible and supportive working environment, with a range of benefits and opportunities to develop. If you are enthusiastic, have excellent organisational and interpersonal skills, and are passionate about making and helping others, we would love to hear from you.
Please provide a CV and Covering Letter, including your interest in working for Makerversity and this position, and details of your relevant knowledge, skills, and experience. Email your application to [no email address provided].
We're committed to breaking down barriers and creating an open, inclusive space for all. We actively encourage applications from underrepresented groups.
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