Workshop Operations Manager
1 week ago
Workshop Manager Job Description
Makerversity is seeking a highly skilled and experienced Workshop Manager to lead our team of experts in ensuring a safe and reliable experience for our members.
Key Responsibilities:
- Lead the Workshop team to ensure efficient operations, including education and inductions of members and equipment maintenance.
- Develop and report on OKRs and processes for workshop usage, occupancy, and member support.
- Ensure machine downtime is under 5% and maintain high workshop utilisation.
- Oversee Health & Safety policies, risk assessments, and systems for a safe work environment.
- Manage workshop budgets, supplier contracts, and optimise financial efficiency.
- Collaborate on machine investment planning and space improvements.
- Ensure the upkeep and maintenance of workshop spaces, subcontractor management, and customer service quality.
- Support member practices, managing workshops, and inductions while fostering a productive membership culture.
Requirements:
- A can-do attitude, interest in making, and passion for helping others.
- Leadership and team management experience, particularly in a workshop or makerspace environment.
- Strong organisational skills for managing a complex space, equipment, and resources.
- Experience in Health & Safety management, including risk assessments and compliance.
- Proven financial management, including budgeting, supplier negotiation, and cost efficiency.
- Proficient in workshop operations, machine maintenance, and handling breakdowns.
- Excellent communication and problem-solving skills to support member needs and improve space utilisation.
- Ability to innovate and implement processes for lean practices and service delivery improvement.
- Skilled in using technology to optimise workshop operations and member services.
What We Offer:
- A flexible and supportive working environment.
- A range of benefits and opportunities to develop.
- £40,000 per annum.
- 25 days holiday, plus bank holidays.
- Makerversity membership.
- Annual personal training budget and other personal development opportunities.
- Volunteer & Protest days.
- Pension contribution.
- Team away days & community parties.
- Cycle to Work scheme.
- Employee Assistance programme.
- Low rates in The Paint Room, Makerversity members only bar and cafe.
- Discount at all Somerset House cafes, bars, exhibitions, and special events.
- Part of a 3,000 strong Creative Community at Somerset House.
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