Volkswagen Group Retail Sales Specialist

3 weeks ago


Carlisle, Cumbria, United Kingdom TPS Full time

Job Overview:

We are seeking an experienced sales professional to join our team as a Automotive Components Sales Representative. The successful candidate will be responsible for achieving sales targets and delivering exceptional customer service.

About Our Team:

We are a dynamic and motivated team dedicated to providing excellent customer service and driving business growth.

We are part of the Volkswagen Group, one of the world's leading automobile manufacturers.

Our national network consists of 1,500-strong workforce and a management team that fosters an inclusive and motivating workplace environment.

Key Responsibilities:
  • Achieve personal KPI's and revenue objectives with target customers.
  • Accurately identify parts to meet customer sales requirements.
  • Utilise product promotions effectively to achieve specific targets set.
  • Identify and leverage potential sales opportunities within customer base.
  • Maintain own product knowledge and awareness of competitor activity.
  • Build strong working relationships with customers through regular contact.
  • Provide a high level of service to customers by understanding their requirements and responding to requests.
  • Provide timely communication to customers on their credit status.
  • Assist and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service.
  • Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales.
  • Handle incoming calls and customer enquiries within KPI's.
  • Ensure proper and accurate use of systems to search and order parts.
  • Complete required documentation accurately and promptly.
  • Deal with cash and credit card transactions in line with TPS Guidelines.
Benefits:
  • Estimated salary: £35,000 - £50,000 per annum, depending on experience.
  • A competitive bonus scheme based on individual and team performance.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment that promotes diversity and inclusion.

Please note we can only accept applications from candidates eligible to work in the UK without Sponsorship. Verification of your Right to Work in the UK should be included with your application.



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