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Operational Manager

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time
Job Summary

This is an exciting opportunity to join the University Hospitals of North Midlands NHS Trust as an Operational Manager, responsible for the development and provision of services including clinical, governance, and operational functions within the Acute Care at Home service.

Main Responsibilities
  • Support the implementation, growth, and delivery of the CRIS and Virtual Wards
  • Take action to ensure the nursing agenda is delivered by providing strong visible leadership and operational management alongside the Professional Lead ACP Clinical Leads
  • Establish systems to provide assurance to the Organisational Leads that sufficient workforce is available to deliver high-quality care in accordance with the ACAH service specification
  • Be involved in actively supporting the development and improvement of the urgent care our patients receive, promoting a clinically viable care closer to home ethos of working in line with the NHS Long Term Plan
About the Role

The post is designed to support and assist the Head and Deputy Head of Operations in the overall management of the ACAH service in the enhancement and development of services. The post holder is required to operate independently to ensure decisions are made responsively and meet the organisational objectives.

Requirements
  • Educated to degree level or equivalent professional qualification
  • Evidence of higher-level study at Masters Level; or alternatively, working knowledge and experience at an equivalent level
  • Professional training delivery qualification or equivalent experience of delivering and facilitating in challenging environments
Personal Qualities
  • Behaves in an open, ethical, and professional manner
  • Aware of own strengths and limitations
  • Able to balance own plans and priorities with those of the service and other team members
  • Able to demonstrate a level of personal confidence necessary to overcome barriers
  • Evidence of diplomacy and ability to deal with difficult situations