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Senior Billing Coordinator
2 months ago
About the Role:
The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently while contributing to the wider billing team, providing monthly updates to senior stakeholders, and resolving internal and external invoice queries.
- Manage the billing process for an allocated office/team to ensure accurate and efficient billing.
- Control the flow of billing consistently throughout the month, ensuring all billable matters are raised as and when they are available.
- Escalate billing issues to managers/partners in a timely manner, suggesting improvements to reduce errors.
- Support the legal team with training on billing processes and query management.
- Review and update billing protocols, either directly or via the client services team.
- Collaborate with the business to suggest and implement process improvements and monitoring.
About You:
To be successful in this role, you will have previous experience in a financial administrative role, excellent proficiency in word processing, excel, internet, and email systems. You will be able to act under instruction with limited supervision, process feedback constructively, and complete tasks within agreed timeframes.
- Be highly organized, enthusiastic, and detail-oriented.
- Have a pragmatic approach to problem-solving, using initiative and tenacity to succeed.
- Demonstrate the ability to challenge the status quo and find better ways of working.
- Strong communication skills and previous experience dealing with senior stakeholders.
- Ability to be adaptive in a team with frequently changing responsibilities and processes.
Fragomen in Sheffield:
Our Sheffield office is based in the city centre, offering free on-site parking and several public transport links. The office has approximately 400 people working collaboratively, creating a dynamic and positive environment with over 20 different languages spoken. We operate a hybrid working model, incorporating a blend of in-person attendance and remote work, aiming to provide a balance for our people.
