Senior Billing Team Lead

6 days ago


Sheffield, Sheffield, United Kingdom Fragomen Full time

Job Overview

Senior Billing Coordinator

About the role:

As a Senior Billing Coordinator, you will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. You will be part of a diverse team that works collaboratively to ensure accurate and efficient billing processes.

Key Responsibilities:

  1. Resolving internal and external invoice queries to maintain good relations with legal teams, finance teams, and external vendors
  2. Supporting operational billing for an allocated office/team to ensure bills are raised accurately and efficiently
  3. Controlling the flow of billing throughout the month, ensuring all billable matters are raised as and when they are available
  4. Escalating billing issues to managers/partners in a timely manner, suggesting ways to reduce errors
  5. Supporting the legal team with training on billing processes and query management
  6. Reviewing and updating billing protocols, either directly or through the client services team
  7. Working with the business to suggest and support process improvements
  8. Supporting managers and team leads with ad-hoc tasks related to case audits

Ideal Candidate:

To be successful in this role, you will have previous experience in a financial administrative role, with excellent proficiency in word processing, Excel, internet, and email systems. You will be able to work independently, process feedback constructively, and complete tasks within agreed timeframes. You will also be highly organized, enthusiastic, and detail-oriented, with a pragmatic approach to problem-solving.

About Fragomen:

Fragomen is a global leader in immigration services, with over 20 different languages spoken in our office. We offer a dynamic, positive work environment, with regular events and a commitment to social responsibility. Our hybrid working model allows for a balance between in-person attendance and remote work, and we prioritize our people's wellbeing, diversity, equity, and inclusion.



  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently, contributing to the billing team, and provide monthly updates to senior stakeholders.Resolve internal and external invoice queries, establishing good...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently while contributing to the wider billing team. The successful candidate will provide monthly updates to senior stakeholders across the business.Resolve...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently, contributing to the billing team, and provide monthly updates to senior stakeholders.Resolve internal and external invoice queries, establishing good...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently while contributing to the wider billing team. The successful candidate will provide monthly updates to senior stakeholders across the...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently while contributing to the wider billing team. The successful candidate will provide monthly updates to senior stakeholders across the business.Resolve...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently while contributing to the wider billing team. The successful candidate will provide monthly updates to senior stakeholders across the business.Resolve...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will work independently while contributing to the wider billing team. The successful candidate will provide monthly updates to senior stakeholders across the business.Resolve...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will join a diverse team where each member is responsible for the billing of one of our EMEA offices, demonstrating the ability to work independently while contributing to...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will join a diverse team where each member is responsible for the billing of one of our EMEA offices, demonstrating the ability to work independently while contributing to...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will join a diverse team where each member is responsible for the billing of one of our EMEA offices, demonstrating the ability to work independently while contributing to...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will join a diverse team where each member is responsible for the billing of one of our EMEA offices, demonstrating the ability to work independently while contributing to...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator will be responsible for creating bills via a case management system, quality checking client bills, and managing invoice queries. This role will be part of a diverse team, with each member responsible for the billing of one of our EMEA offices. The successful candidate will demonstrate the ability to work...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Job Title: Charges and Billing LeadHSBC is seeking a highly skilled Charges and Billing Lead to join our Technology organization. As a key member of our team, you will be responsible for defining the future state architecture vision and strategies for our Global Businesses and Global Functions.Key Responsibilities:Develop business, data, software, and...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Job Title: Charges and Billing LeadHSBC is seeking a skilled Charges and Billing Lead to join our Technology organization. As a key member of our team, you will be responsible for defining the future state architecture vision and strategies for our Global Businesses and Global Functions.Key Responsibilities:Develop business, data, software, and integration...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Job Title: Charges and Billing LeadHSBC is seeking a skilled Charges and Billing Lead to join our Technology organization. As a key member of our team, you will be responsible for defining the future state architecture vision and strategies for our Global Businesses and Global Functions.Key Responsibilities:Develop business, data, software, and integration...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Job Title: Charges and Billing LeadHSBC is seeking a highly skilled Charges and Billing Lead to join our Technology organization. As a key member of our team, you will be responsible for defining the future state architecture vision and strategies for our Global Businesses and Global Functions.Key Responsibilities:Develop business, data, software, and...


  • Sheffield, Sheffield, United Kingdom Fragomen Full time

    About the Role:The Senior Billing Coordinator is a vital position in our team, responsible for creating, reviewing, and managing client bills and invoices. This role requires exceptional attention to detail, organizational skills, and the ability to work independently with minimal supervision.Key Responsibilities:Resolving internal and external invoice...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Role OverviewAs a Charges and Billing Lead at HSBC, you will play a critical role in ensuring the accurate and timely recovery of technology costs across the organization. This position requires a strong analytical mindset, excellent communication skills, and the ability to work effectively with cross-functional teams.Key ResponsibilitiesSupport the annual...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Role OverviewAs a Charges and Billing Lead at HSBC, you will play a critical role in defining the future state architecture vision and strategies for our Global Businesses and Global Functions. You will develop business, data, software, and integration architecture standards to manage processes, systems, and technology complexity across the HSBC Group.Key...


  • Sheffield, Sheffield, United Kingdom HSBC Full time

    Role OverviewThis is a critical role within the HSBC Technology organisation, responsible for defining the future state architecture vision and strategies for Global Businesses and Global Functions.The successful candidate will have a proven track record in intercompany charges and rate setting environments, with a strong understanding of billing and/or FTE...