Customer Experience Team Member

3 weeks ago


Coventry, Coventry, United Kingdom Unite Students Full time

Customer Experience Team Member Role

We are seeking a caring and warm individual to join our team as a Customer Experience Team Member. As a key member of our front of house team, you will provide a welcoming service to our students, conduct flat viewings and inspections, and plan and run events to enhance their experience.

Key Responsibilities:

  • Provide a high-quality front of house reception service to our students
  • Conduct flat viewings and inspections to ensure our properties meet the highest standards
  • Plan and run events to engage with our students and enhance their experience

What We Are Looking For:

  • A positive and caring attitude, with excellent communication skills
  • Ability to work effectively in a team and manage competing priorities
  • Flexibility to work a variety of shifts, including weekends and bank holidays

What We Offer:

  • A competitive salary and benefits package, including a discretionary annual bonus
  • Opportunities for career development and progression within the company
  • A supportive and inclusive work environment, with a focus on employee wellbeing

About Unite Students

Unite Students is a leading provider of purpose-built student accommodation in the UK. We are driven by our values of instinctive inclusion, people make Unite Students, and room for everyone. We are committed to creating a collaborative culture where our employees can thrive and make a real difference in the lives of our students.


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