Housing Support Specialist

6 days ago


Manchester, United Kingdom Your Housing Group Full time

About the Role

We are seeking a skilled Housing Assistant to join our team at Your Housing Group. As a Housing Assistant, you will be the first point of contact for our customers, providing administrative support to our Housing Officers and maintaining property management information.

Key Responsibilities

  • Provide excellent customer service to our customers, responding to their queries and concerns in a timely and professional manner.
  • Assist Housing Officers with administrative tasks, such as preparing documents, coding invoices, and processing purchase orders.
  • Maintain accurate and up-to-date property management information, including databases and spreadsheets.
  • Support the team in maintaining accurate records and providing management information.

Requirements

  • Experience of providing great customer service and working in an office environment.
  • Ability to use Microsoft applications and maintain accurate records.
  • Collaborative team player with a willingness to provide feedback to improve services.

What We Offer

As a Housing Assistant at Your Housing Group, you will receive a competitive salary, 25 days annual leave, and access to our wellbeing and social space, Youggle House. You will also be part of a great team that provides tangible support to our customers.

About Your Housing Group

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. We are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers.



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